Maintenance Leadership Academy

Maintenance Supervisor Certification Course
$350.00
One time

Developed by industry pros, this certification trains current and aspiring maintenance supervisors to lead with confidence. Go beyond repairs and master team leadership, budgeting, vendor oversight, compliance, and communication. Gain the skills to manage multifamily property and become the supervisor your team, leadership, and ownership need you to be.

✓ Over 15 Sessions of expert-led instruction
✓ Self-paced program – learn on your schedule
✓ Listen or watch like a podcast – perfect for busy supervisor
✓ Certification upon passing final exam

What you’ll learn

  • Lead with Confidence

    Build the leadership and communication skills that inspire your team and earn trust from ownership.

  • Master Property Operations

    Learn to manage budgets, vendors, and compliance to keep your property running smoothly.

  • Boost Team Performance

    Develop strategies to train, motivate, and retain top maintenance talent.

  • Streamline Your Workflow

    Implement systems that save time, reduce stress, and improve service delivery.

  • Earn Your Certification

    Gain an industry-recognized credential that proves your value and advances your career.

Maintenance Supervisor Certification Sessions

  • Transitioning from Technician to Supervisor

    Focuses on the mindset shift required when moving into a leadership role. Covers accountability, delegation, decision authority, and how to manage former peers while maintaining professionalism and respect.

  • Teaches clear communication, expectation setting, documentation, and performance management. Emphasizes how supervisors lead teams, not just tasks, and how communication impacts productivity and morale.

    Effective Communication and Team Management

    You’re part of the process. We keep communication open and decisions shared, no black boxes or surprises.

  • Introduces how maintenance operations fit into the broader property management structure. Covers the relationship between ownership, asset management, property management, and maintenance teams.

    Property Management Fundamentals

    When we deliver, it’s not just a finished product. It’s a solution you can trust, backed by real care and effort.

  • HUD, NSPIRE and Tax Credit Compliance

    Provides a practical understanding of HUD, NSPIRE, and LIHTC compliance requirements as they relate to maintenance operations. Focuses on inspection readiness, documentation, and risk exposure.

  • Preventive vs. Reactive Maintenance

    Explains the cost, operational, and compliance impacts of preventive maintenance versus reactive repairs. Emphasizes building systems longevity, inspection readiness, and reduced emergency work.

  • Forecasting and Long Term Planning

    Covers how maintenance teams contribute to capital planning and long term asset preservation. Introduces forecasting repairs, replacements, and staffing needs based on property age and condition.

  • Budgeting for Maintenance Operations

    Teaches how maintenance budgets are built, tracked, and managed. Focuses on labor, materials, contracts, and how budget decisions impact property performance and compliance.

  • Vendor Management and Contract Negotiation

    Covers selecting vendors, defining scopes of work, managing performance, and controlling costs. Emphasizes documentation, compliance requirements, and protecting ownership interests.

  • Conducting Effective Property Inspections

    Provides a structured approach to property inspections. Focuses on identifying risks, documenting conditions, prioritizing repairs, and supporting NSPIRE and ownership inspections.

  • Safety, Liability and Risk Mitigation

    Addresses jobsite safety, resident safety, documentation, and liability exposure. Emphasizes how maintenance decisions directly impact insurance, claims, and legal risk.

  • Resident Service and Work Order Management

    Covers customer service expectations, work order prioritization, documentation, and fair housing considerations. Emphasizes consistency, professionalism, and compliance.

  • Conflict Resolution and Communication Skills

    Teaches how to manage conflict with residents, vendors, and internal teams. Focuses on de escalation, documentation, and maintaining professionalism under pressure.

  • Career Paths in Property Maintenance

    Explores advancement opportunities within maintenance and property operations. Covers skills development, certifications, and long term career planning.

  • Case Study and Final Course Review

    A practical wrap up session using real world scenarios. Reinforces key concepts, decision making frameworks, and lessons learned throughout the academy.

Advance Beyond the Certificate 

Advanced Leadership & Continuing Education On Demand
$150.00
One time

This advanced course catalog delivers self-paced, real-world training for experienced multifamily professionals. Learners can expect practical guidance on leadership, operations, budgeting, vendor management, capital planning, and compliance, with content designed to support Fair Housing, HUD, and NSPIRE requirements. Courses are flexible, podcast-style, and eligible for continuing education and certification renewal.

✓ Advanced leadership skills for multifamily professionals
✓ Self-paced, podcast-style learning on your schedule
✓ Strengthen Fair Housing, HUD, and NSPIRE compliance
✓ Supports continuing education and certification renewal
✓ Access to all included trainings for 2026

Advanced Maintenance Leadership Continuing Education Courses

  • Role of the Maintenance Supervisor

    Defines the supervisor as an operational leader, not just a senior technician. Covers accountability, decision authority, compliance responsibility, and expectations from ownership and asset management.

  • HUD NSPIRE and Regulatory Foundations

    Deep dive into NSPIRE standards, inspection categories, and common failure points. Emphasizes how daily maintenance practices directly impact inspection outcomes and financial risk.

  • Fair Housing for Maintenance Operations

    Practical Fair Housing training specific to maintenance staff. Covers reasonable accommodations and modifications, proper documentation, communication boundaries, and real scenarios supervisors face in the field.

  • Preventive Maintenance Systems

    How to build a preventive maintenance program that actually works. Covers schedules, inspections, documentation, seasonal planning, and tying preventive maintenance to capital planning and life cycle costs.

  • Work Order Triage and Documentation

    Establishes a clear system for classifying, prioritizing, scheduling, and closing work orders. Focuses on life safety, habitability, response standards, and defensible documentation.

  • Budget Planning and Cost Control

    Teaches supervisors how to manage operating budgets responsibly. Covers forecasting, tracking, variance explanations, vendor cost control, and understanding the difference between operating and capital expenses.

  • Vendor Management and Scope Development

    Covers vendor selection, scope writing fundamentals, performance tracking, insurance compliance, and how to avoid scope gaps that lead to cost overruns and disputes.

  • Capital Planning and Rehab Coordination

    Introduces supervisors to capital project awareness. Covers occupied rehab coordination, sequencing, communication with residents, and protecting ongoing operations during construction.

  • Time Management and Workflow Design

    Focuses on structuring daily, weekly, and monthly workflows. Teaches supervisors how to lead proactively instead of reacting to constant emergencies.

  • Leadership and Team Management

    DescriDevelops leadership skills specific to maintenance teams. Covers delegation, coaching, accountability, conflict resolution, and setting performance expectations.ption goes here

Testimonials

  • Carlos R., Maintenance Supervisor, Texas

    "I’ve been in maintenance for 12 years, but this course completely changed how I lead my team. The budgeting and communication tips alone paid for the program within the first month."

  • Danielle M., Certified Maintenance Supervisor, Florida

    "I wanted to move up from technician to supervisor but didn’t know where to start. This course gave me the skills and confidence to land the promotion I’d been working toward for years."

  • James P., Senior Maintenance Tech, California

    "I’ve taken other trainings, but none were this practical. The self-paced, podcast-style format made it easy to fit into my schedule, and I immediately applied what I learned."

  • Tina S., Property Manager, New York

    "Our regional manager enrolled all our supervisors in this course. Service calls are completed faster, communication is better, and morale is at an all-time high."

Still have Questions?

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